Last Updated: [24.05.2023]

This Privacy Policy describes how Bilahledslan („us,“ „we,“ or „our“) collects, uses, discloses, and protects the personal information obtained from users („you“ or „your“) who visit and interact with our web-app and web page [Bilahledslan.is] (the „Site,“ „App“) and utilize our e-charger products and services (collectively, the „Services“). Protecting your privacy and ensuring the security of your personal information is of utmost importance to us. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

1.1. Personal Information

When you visit our App, Site or use our Services, we may collect personal information that you provide voluntarily or that is necessary for us to fulfill our contractual obligations or legal requirements. This may include:

Contact information (such as your name, email address, phone number, and postal address) for processing orders, providing customer support, and delivering our products to you.

Payment information (such as credit card details or other payment method information) for processing payments and preventing fraud.

Account credentials (such as usernames and passwords) for creating and accessing your account in our App.

Communication preferences and information provided in customer surveys, contests, or promotions.

1.2. Non-Personal Information

We may also collect non-personal information automatically as you navigate and interact with our Site and App. This may include:

Device information: We may collect information about the device you use to access our Site, App, such as your IP address, browser type, operating system, and device identifiers.

Usage information: We may collect information about your interactions with our Site and App, such as the pages you visit, the links you click, and the duration of your visit.

Use of Information

We may use the personal information we collect for the following purposes:

Providing and managing the Services: To process your orders, deliver our products, and communicate with you regarding your purchases.

Customer support: To respond to your inquiries, provide technical assistance, and address any issues you may encounter.

Marketing and communications: To send you promotional materials, updates, and newsletters about our products and services (where permitted by applicable law).

Legal obligations: To comply with legal obligations, such as maintaining records for tax, accounting, and compliance purposes.

Improving our Services: To analyze usage patterns, conduct research, and enhance the performance and functionality of our Site and Services.

Protection and security: To protect the integrity of our Site and App, prevent fraud, and ensure the safety and security of our users.

Disclosure of Information

We may disclose your personal information to third parties under the following circumstances:

Service providers: We may share your personal information with trusted third-party service providers who assist us in providing and improving our Services, such as payment processors, shipping companies, and customer support providers.

Legal obligations: We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.

We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.

Security

We are committed to protecting the security of your personal information and have implemented appropriate technical and organizational measures to safeguard it. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Rights and Choices

You have certain rights and choices regarding the personal information we collect and process about you. These rights may include:

Access: You can request access to the personal information we hold about you and receive a copy of it.

Rectification: You can request the correction of any inaccurate or incomplete personal information we have about you.

Deletion: You can request the deletion of your personal information in certain circumstances.

Objection: You can object to the processing of your personal information based on our legitimate interests or for direct marketing purposes.

Withdrawal of Consent: If we rely on your consent to process your personal information, you can withdraw your consent at any time.

To exercise your rights or make any requests regarding your personal information, please contact us using the contact details provided at the end of this Privacy Policy.

Third-Party Websites and Services

Our Site and App may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not apply to such third-party websites or services. We encourage you to review the privacy policies of those third parties before providing any personal information.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We encourage you to review this Privacy Policy periodically for any updates. The „Last Updated“ date at the top of this page indicates when this Privacy Policy was last revised.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Bílahleðslan ehf.
Address: Lagmuli 6, 108 Reykjavik
Email: bilahledslan@bilahledslan.is

Phone: +354 519 4488

Please note that due to security reasons, we may require additional information from you to verify your identity before fulfilling certain requests.

By using our Site, App or Services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.