Last Updated: [24.05.2023]
Information We Collect
1.1. Personal Information
When you visit our App, Site or use our Services, we may collect personal information that you provide voluntarily or that is necessary for us to fulfill our contractual obligations or legal requirements. This may include:
Contact information (such as your name, email address, phone number, and postal address) for processing orders, providing customer support, and delivering our products to you.
Payment information (such as credit card details or other payment method information) for processing payments and preventing fraud.
Account credentials (such as usernames and passwords) for creating and accessing your account in our App.
Communication preferences and information provided in customer surveys, contests, or promotions.
1.2. Non-Personal Information
We may also collect non-personal information automatically as you navigate and interact with our Site and App. This may include:
Device information: We may collect information about the device you use to access our Site, App, such as your IP address, browser type, operating system, and device identifiers.
Usage information: We may collect information about your interactions with our Site and App, such as the pages you visit, the links you click, and the duration of your visit.
Use of Information
We may use the personal information we collect for the following purposes:
Providing and managing the Services: To process your orders, deliver our products, and communicate with you regarding your purchases.
Customer support: To respond to your inquiries, provide technical assistance, and address any issues you may encounter.
Marketing and communications: To send you promotional materials, updates, and newsletters about our products and services (where permitted by applicable law).
Legal obligations: To comply with legal obligations, such as maintaining records for tax, accounting, and compliance purposes.
Improving our Services: To analyze usage patterns, conduct research, and enhance the performance and functionality of our Site and Services.
Protection and security: To protect the integrity of our Site and App, prevent fraud, and ensure the safety and security of our users.
Disclosure of Information
We may disclose your personal information to third parties under the following circumstances:
Service providers: We may share your personal information with trusted third-party service providers who assist us in providing and improving our Services, such as payment processors, shipping companies, and customer support providers.
Legal obligations: We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
We will not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.
We are committed to protecting the security of your personal information and have implemented appropriate technical and organizational measures to safeguard it. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Rights and Choices
You have certain rights and choices regarding the personal information we collect and process about you. These rights may include:
Access: You can request access to the personal information we hold about you and receive a copy of it.
Rectification: You can request the correction of any inaccurate or incomplete personal information we have about you.
Deletion: You can request the deletion of your personal information in certain circumstances.
Objection: You can object to the processing of your personal information based on our legitimate interests or for direct marketing purposes.
Withdrawal of Consent: If we rely on your consent to process your personal information, you can withdraw your consent at any time.
Third-Party Websites and Services
Address: Lagmuli 6, 108 Reykjavik
Phone: +354 519 4488
Please note that due to security reasons, we may require additional information from you to verify your identity before fulfilling certain requests.